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Title:
Electronic Commerce - Strategies and models for business to business trading

Review:
Paul Timmer's book published last October analyses strategic
marketing approaches on the basis of both marketing theory and
international case studies. Its systematic study of Internet commerce
models should allow any company to better organise their business and
understand where their sources of revenue come from. It offers an
assessment of a rapidly growing area, covering current models and
showing how they have fared in practice. The book also provides an
analytical assessment of the marketplace for business-to-business
electronic commerce strategies and includes recommendations for the
implementation of a marketing strategy for business-to-business
e-commerce.
The area of e-commerce projected to generate the most enormous
revenues, despite all the press hype about the business to consumer
market (Amazon, Lastminute.com and so on), is the business to
business market. It is an incredibly fast-moving area where a new
idea can transform the whole structure of the "real world" business.
There are eight case studies in this volume, of which an impressive
four are European companies: a fact which should not surprise us as
Mr Timmers is head of sector in the European Commission,
Directorate-General XIII, in the Information Technologies Directorate.
He is thus directly involved in shaping the future of European
e-commerce policy. While the US/global case studies (such as FedEx)
are fairly well known and have been cited before, it is good to see
less well known examples such as Infomar, a trading and auction
system in the fishing trade. This is an example of where the
real-world industry can be transformed by the implementation of such
systems: real-time trading in the product can actually mean in
theory that the feedback the fishermen receive could result in an end
to overfishing - they would not catch more than they knew they
could sell.
Infomar is also an example of involvement in e-commerce development
by the European Commission - it was originally a pilot project in the
ESPRIT program run by Mr Timmers. This does of course mean there is
a great depth of information in the case study; other companies
however are equally well represented, with if anything less
emphasis on the more well known examples.
Another effect of the author's day job I presume is the interest in
the effect of e-commerce on competition and barriers to entry, some
useful thoughts on cross-European standards to facilitate trading, and
a comparative look at the state of regulation in the EU and the USA.
One of the most helpful features of this book is the flexible
approach to forecasting the future of B2B e-commerce: Mr Timmers is
well aware of the fast-changing nature of the industry and the
difficulties in relying on market research: he therefore analyses
models and highlights trends rather than making overly specific
predictions. This enables the reader to better understand the likely
impact of new developments as they occur. Sections I would
particularly recommend are those on disintermediation and on the
convergence of B2B and B2C markets.
Mr Timmers' hot tip? One to one marketing has not reached it's full
potential. My hot tip? If you can't plough through the whole book,
the last two pages are a useful summary - and don't miss out on the
case studies.
Free Pint Reviewer:
Margaret Morrison is a Knowledge Specialist in the area of Electronics and High-Tech for Andersen Consulting. She provides
secondary research in this area, more and more of which now focuses
on e-commerce. She is also so keen on e-commerce she even runs her
own e-business in her spare time - selling American candy
at <http://www.cybercandy.co.uk>.
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Further reading:
Other reviews of Internet strategy books on the Free Pint bookshelf.

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